MyQIA Support

MyQIA is the staff app of Qurtuba Islamic Academy. It covers leave, Above & Beyond recognition, KPI appraisals, and purchase and payment requests.

I can't sign in

• Use the username and password HR gave you.
• Forgot your password? Tap Forgot password on the sign-in screen. We'll email a one-time code to the address QIA holds for you.
• Several wrong attempts lock the account for a short while. Wait, then try again, or ask for help.
• There is no public sign-up. If you are new at QIA and don't have an account yet, ask HR.

I'm not getting notifications

• Check that notifications for MyQIA are turned on in your phone's settings.
• Sign out of MyQIA and back in to register your device again.
• Everything you would be notified about is also listed in the app, so nothing is lost if a notification doesn't arrive.

I can't attach a document

• Allow MyQIA to use the camera or photos when your phone asks, or turn it on later in your phone's settings.
• Each file can be up to 4 MB. Large photos are usually fine. Very large PDFs may need to be compressed first.

My details are wrong

Your profile, department, leave balances and approvers come from HR. Ask HR to correct them, and the app updates automatically.

Privacy and your account

Read how MyQIA handles your information in the Privacy Policy, or see how to delete your account.